Privacy policy

Privacy Policy

Effective Date: 1 August 2026

Welcome to Wallvix. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services.

Information We Collect

When you interact with Wallvix, we may collect the following information:

  • Your name

  • Email address

  • Phone number

  • Business name

  • Information you provide through contact forms, quote requests, or bookings

  • Technical information such as your IP address, browser type, device information, and website usage data collected through cookies and analytics tools

How We Use Your Information

We use your information to:

  • Respond to enquiries and provide our services

  • Schedule consultations or discovery calls

  • Communicate regarding your requested services

  • Improve our website, customer experience, and marketing efforts

  • Send relevant updates or promotional communications (you may opt out at any time)

  • Comply with legal obligations

Shopify

Our website is hosted on Shopify, which provides the secure platform that powers our online presence. Shopify may collect and process certain technical and transactional information in accordance with its own privacy practices. For more information, please review Shopify's Privacy Policy.

Third-Party Services

We may use trusted third-party providers to help operate our business, including:

  • Shopify (website hosting)

  • Email communication providers

  • Analytics services

  • Customer relationship management (CRM) platforms

  • Appointment scheduling and communication tools

These providers only receive the information necessary to perform their services and are expected to protect your information.

Cookies

Our website uses cookies and similar technologies to improve functionality, analyse website traffic, and enhance your browsing experience. You can manage or disable cookies through your browser settings.

Data Security

Wallvix takes reasonable administrative, technical, and organisational measures to safeguard your personal information against unauthorised access, disclosure, alteration, or destruction. While we strive to use commercially acceptable methods to protect your information, no method of internet transmission is completely secure.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Request corrections to inaccurate information

  • Request deletion of your personal data where legally applicable

  • Withdraw consent for marketing communications

  • Request information about how your data is processed

To exercise these rights, please contact us using the details below.

Retention of Information

We retain your information only for as long as necessary to provide our services, fulfil legal obligations, resolve disputes, and enforce our agreements.

Changes to This Privacy Policy

Wallvix may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:

Wallvix

Email: contact.wallvix@gmail.com

We are committed to handling your information responsibly and maintaining the trust you place in our business.